Client Resources • ACORD Certificate Information • Coverage Verification

Certificates Of Insurance

A certificate of insurance — usually an ACORD 25 — is the one-page document that proves a business carries active insurance. It is what general contractors hand to project owners, what vendors hand to venues, what landlords keep on file, and what production companies attach to their contracts. This page walks through what a certificate actually is, how to read one, what each clause request means, and how Kelly Insurance Group customers can generate their own certificates directly from our custom client portal.

Custom Client Portal • Self-Serve Certificates • Nationwide Service
Kelly Insurance Group Client Portal

Generate Your Own Certificates — Any Time, Any Day

Most Kelly Insurance Group customers are provided access to our custom client portal where certificates of insurance can be generated directly, on demand, without waiting on office hours. Standard requests are self-serve. Special wording — waiver of subrogation, primary and non-contributory, completed operations endorsements — are handled by the service team.

PORTAL CERTIFICATE REQUESTIssue a standard ACORD 25 with certificate holder in seconds

Certificates Of Insurance In Numbers

Sourced figures that frame how the certificate of insurance industry actually works. Every number on this page is tied to an identified primary source.

ACORD Founded
1970
Nonprofit organization that publishes the standardized COI forms used across U.S. insurance.
ACORD
First Paper Form
1971
Year ACORD released its first standardized paper form for the property and casualty industry.
ACORD
Liability COI
ACORD 25
The industry-standard Certificate of Liability Insurance form used to evidence GL, auto, umbrella, and workers comp.
ACORD Forms Library
Property COI
ACORD 28
Evidence of Commercial Property Insurance — used for landlords, lenders, and property holders.
ACORD Forms Library

Anatomy Of An ACORD 25 — Click Any Section

A live walkthrough of the standard Certificate of Liability Insurance. Click any zone on the document to see what that section means in plain language, what it should contain, and what to look for when reviewing it.

1
Producer
Kelly Insurance Group
Pittsburgh, PA
(412) 325-1650
2
Insurers Affording Coverage
INSURER A: Carrier Name
INSURER B: Carrier Name
NAIC #
3
Insured
Named Insured Business Name LLC
Mailing Address, City, State, ZIP
4
Coverages — Type, Policy #, Dates & Limits
Commercial General LiabilityPOL #$1,000,000
Automobile LiabilityPOL #$1,000,000
Umbrella / Excess LiabilityPOL #$5,000,000
Workers CompensationPOL #Statutory
5
Description Of Operations / Locations / Vehicles
Project, job site, additional insured language, waiver of subrogation wording, primary and non-contributory references, and any special endorsement notes.
6
Certificate Holder
Holder Name
Mailing Address, City, State, ZIP
7
Cancellation & Authorized Rep.
Standard cancellation language plus signature of the authorized representative.
▸ SECTION 1 OF 7

PRODUCER — THE ISSUING AGENCY

The Producer block identifies the insurance agency or broker that issued the certificate. For Kelly Insurance Group customers, this section will show our agency name, address, and contact phone — that's how a certificate holder knows who to call with questions, changes, or renewal requests.

What To Look For

The producer name should match the agency that placed your insurance. The phone number should be the office that services the account, since this is where certificate holders will call with verification questions.

▸ Click any section of the document on the left to navigate

Certificate Clause Decoder

Project owners, general contractors, landlords, and venues often ask for specific endorsement language on a certificate. Type a clause name, select a common one from the chips below, or browse the FAQ at the bottom of the page. The decoder explains what the clause means and what the certificate is actually trying to confirm.

Type a clause name above or tap any chip to see a plain-language explanation. The decoder covers the most common certificate requests we see at Kelly Insurance Group.

The Most Common Confusion — Holder vs. Additional Insured

These two terms get mixed up constantly, and the difference matters. One is a recipient of paper. The other is a party granted coverage status under the policy itself.

▸ CERTIFICATE HOLDER

Receives The Certificate

The certificate holder is the party that the certificate is being issued to. They receive the document as proof that insurance is in place. The certificate is informational only and does not grant the holder any rights or coverage under the policy.

Listed at the bottom of the ACORD 25 form
Receives notice of cancellation per the policy language
Has no coverage rights under the underlying policy
Only confirms that coverage exists on the date of issue
▸ ADDITIONAL INSURED

Added To The Policy

An additional insured has been added to the underlying insurance policy by endorsement. This party is granted coverage under the policy itself for liability arising out of the named insured's operations. A check mark on the certificate is not enough — the policy must include the endorsement.

Granted coverage under the actual policy
Added by a specific endorsement or blanket endorsement
Coverage scope is set by the endorsement language
Often required by contracts with project owners and landlords

When A Certificate Of Insurance Comes Into Play

Certificates of insurance show up everywhere business contracts do. The list below is a snapshot of where Kelly Insurance Group customers most often need to produce one.

01

Contractors & Subcontractors

General contractors collect certificates from every sub on a job. Naming the GC and the project owner as additional insureds is almost always required.

02

Landlords & Property Owners

Commercial leases routinely require proof of liability and property coverage with the landlord listed as both certificate holder and additional insured.

03

Venues & Event Hosts

Theaters, arenas, hotels, banquet halls, and outdoor venues require certificates from performers, vendors, caterers, and production companies.

04

Vendors & Service Providers

Caterers, DJs, photographers, security, cleaners, and any vendor entering a customer's premises is typically asked for a certificate before working.

05

Productions & Crews

Film and television productions require certificates for shooting locations, equipment rental houses, crew rentals, and union signatories.

06

Boarding & Equine Facilities

Boarding barns, training facilities, and show grounds ask visiting farriers, trainers, and clinicians for certificates with the facility named as additional insured.

07

Aviation Ramp Contractors

Fixed-base operators and airport authorities require certificates from any aviation services contractor working airside or on the apron.

08

Municipal & Government

Special event permits and government contracts typically demand specific limits, additional insured wording, and waiver of subrogation language.

Why Customers Work With Kelly Insurance Group

Kelly Insurance Group has spent more than a century placing specialty commercial insurance for accounts that don't fit the standard market — and certificate management is part of how we keep those accounts running smoothly. Most customers are provided access to our custom client portal where standard certificates can be generated on demand. Anything beyond a routine ACORD 25 — waiver wording, primary non-contributory references, project-specific descriptions — comes through the service team.

Read about the people behind the agency and the agency's long history at the links below.

What Helps A Certificate Request Move Quickly

The cleaner the request, the faster the certificate gets to the holder. Include the following with any service-team request.

Exact legal name of the certificate holder and full mailing address
Project, job, or contract name if applicable
Required limits and any specific coverages requested
Additional insured status — and which policies it applies to
Waiver of subrogation — and which policies it applies to
Primary and non-contributory language, if requested
A copy of the contract section that lists the insurance requirements
Deadline — when does the holder need the certificate by

Special Wording Or A New Certificate Request

Most standard certificates are self-serve through the client portal. For waivers, project-specific descriptions, primary and non-contributory wording, completed operations endorsements, or anything that needs underwriter sign-off, use the form on the right or reach the team directly through any of the buttons below.

Certificate Of Insurance FAQs

Common certificate questions from Kelly Insurance Group customers and the certificate holders they work with.

What is a certificate of insurance?

A certificate of insurance, or COI, is a one-page document that summarizes the active coverage on a business insurance policy. It typically lists the named insured, the producing agency, the insurance carriers, the coverages in force, the policy numbers, effective and expiration dates, limits, and the certificate holder. The certificate is for informational purposes only and does not amend, extend, or alter the underlying policy.

What is the ACORD 25 form?

The ACORD 25 is the Certificate of Liability Insurance — the industry-standard one-page form used to evidence general liability, automobile liability, umbrella, and workers compensation coverages. It is developed and maintained by ACORD, the Association for Cooperative Operations Research and Development, a nonprofit founded in 1970 that publishes the standardized forms used across the U.S. insurance industry.

What is the difference between a certificate holder and an additional insured?

A certificate holder is the party that receives the certificate as proof of insurance and is informed if the policy cancels. An additional insured is a party that has been added to the policy by endorsement and is granted coverage status under the policy itself. A check mark next to additional insured on a certificate is not sufficient on its own — the underlying policy must include the endorsement.

What does waiver of subrogation mean?

A waiver of subrogation is an agreement in the insurance policy that the insurer will not pursue recovery against a specific party — even if that party caused the loss the insurer paid. It is often required in construction, leasing, and venue contracts to keep one party's insurer from suing another contracting party after a claim.

What is the difference between a specific waiver and a blanket waiver?

A specific waiver applies to one named party on one job or contract. A blanket waiver applies broadly to any party the named insured agrees in writing to waive subrogation against. The same workers compensation endorsement form is generally used for both (WC 00 03 13), but the scope and premium are different — blanket is broader and is priced accordingly.

What does primary and non-contributory mean?

Primary and non-contributory means the named insured's policy will pay first (primary) and will not look to the additional insured's own insurance to share the loss (non-contributory). This combination is required in many upstream contracts so the additional insured's own policy is preserved and is not eroded by claims arising from another party's work.

What does additional insured by blanket endorsement mean?

A blanket additional insured endorsement automatically grants additional insured status to any party the named insured has agreed in writing to add — without listing each one separately on the policy. If the contract requires it, the blanket endorsement provides the coverage status. Some certificate holders still want a notice of cancellation, in which case the certificate is sent to the carrier as well as the holder.

Does the certificate itself give coverage?

No. The certificate is informational only. Coverage is provided by the underlying policy. The certificate is a snapshot of what the policy looks like on the day of issue. If the policy changes, cancels, or is altered, the certificate becomes out of date.

What is the NAIC number on a certificate?

The NAIC number is a five-digit identifier assigned by the National Association of Insurance Commissioners to each licensed insurance carrier. It appears next to each insurer's name in the upper-right section of the ACORD 25 and is one of the ways a certificate holder can verify the financial standing of the carrier providing the coverage.

What is ACORD 101 and when is it used?

ACORD 101 is the Additional Remarks Schedule — used when the Description of Operations box on the ACORD 25 runs out of room. Long project descriptions, multiple additional insured references, and detailed endorsement language are often continued on an ACORD 101 attached to the main certificate.

Can Kelly Insurance Group customers generate their own certificates?

Yes. Most Kelly Insurance Group customers are provided access to our custom client portal where standard certificates of insurance can be generated at any time. Special wording — waivers, primary and non-contributory, completed operations, project-specific language — is handled by the service team.

How long does a certificate request take?

Standard self-serve certificates from the client portal are essentially immediate. Service-team requests are typically handled the same business day when sent during office hours, depending on whether any special wording or carrier confirmation is required. Sending the contract's insurance requirements section along with the request speeds the process up.