ONLINE PRIVACY POLICY

Information We Collect

When you visit our website, we may collect non-personal website information such as browser type, referring website, pages visited, date and time of access, device information, IP address, operating system, and general usage data.

When you complete a contact form, intake form, quote request, application, upload portal, or other website function, you may choose to provide personal, business, insurance, or contact information needed to respond to your request.

Website Forms, Portals & Site Functions

Certain website features may require information in order to function properly. These may include contact forms, intake forms, quote request forms, client portal links, appointment tools, document upload tools, or other website submission features.

You are not required to provide information through the website. However, if you choose not to provide requested information, we may be unable to respond, process a request, review an application, provide a quote, or complete the requested service.

How We Use and Share Information

We may use information submitted through the website to respond to inquiries, process insurance requests, review submissions, communicate with you, support customer service, maintain website functionality, improve our services, and operate our business.

We do not sell, rent, or lease customer lists to third parties. We may share information with insurance carriers, wholesalers, service providers, affiliates, vendors, or other parties as needed to perform services, process insurance-related requests, comply with legal obligations, or operate our business.

We may disclose information when required by law, subpoena, court order, government request, or when we believe disclosure is necessary to protect rights, property, safety, or legal interests.

Information Security

We maintain reasonable administrative, physical, and electronic safeguards designed to protect information under our control. Access to personal or business information is generally limited to individuals or organizations with a legitimate business need.

No website, email system, or internet transmission is completely secure. Users should avoid sending highly sensitive information by unsecured email unless specifically instructed through a secure process.

Cookies, Analytics & Website Usage

Our website may use cookies, analytics tools, tracking technologies, web beacons, or third-party services to understand website usage, maintain website performance, improve user experience, evaluate traffic patterns, and support website functionality.

You may be able to disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.

Email and Website Communications

Email and website communications may not always be fully secure or confidential. If you need to send sensitive documents or information, please contact Kelly Insurance Group for instructions regarding the preferred submission method.

If you contact us through email, forms, or website tools, we may use your contact information to respond to your request and provide information related to your inquiry.

Children’s Privacy

This website is not directed to children under the age of 13. Kelly Insurance Group does not knowingly request or collect personally identifiable information from children under 13 through this website.

Changes to This Privacy Policy

We may update this Online Privacy Policy from time to time. Any changes will be posted on this page. Continued use of the website after changes are posted may be considered acceptance of the updated policy.