Technology E&O Insurance For IT, SaaS, MSPs & Software Firms
Technology mistakes do not stay small. A failed migration, missed backup, broken integration, software defect, platform outage, security failure, or SLA dispute can become a serious financial claim. Kelly Insurance Group helps technology firms pursue E&O, Cyber, and Professional Liability coverage that matches the real exposure.
Cyber + Tech E&O Intake Form
Start here. This is the fastest way to give us the underwriting details needed to pursue Cyber, Data Breach, Technology E&O, and optional Professional Liability coverage.
Complete The Cyber + Tech E&O Insurance Intake Form Better information. Better submission. Better chance at a serious quote.Do Not Make Underwriters Guess
Technology E&O submissions live or die on details. Services, contracts, revenue, cyber controls, claims history, data access, and client dependency all matter.
What Is Technology E&O Insurance?
Technology E&O Insurance, also called Tech E&O, Technology Professional Liability, or IT Professional Liability, helps protect technology companies when a client alleges that your advice, software, service, implementation, support, or technology product caused financial harm.
Professional Service Mistakes
Coverage may respond to negligence, errors, omissions, bad advice, project delays, missed requirements, scope disputes, and failure to perform technology services.
Software & System Problems
Software defects, platform downtime, failed integrations, API failures, migration errors, data corruption, and broken backups can create direct client financial loss.
Cyber + Tech E&O
Many technology firms need Cyber and Tech E&O to work together because one incident can create breach response costs and third-party client liability at the same time.
Protection Across The Tech Stack
From network infrastructure and managed services to cloud platforms and SaaS delivery, technology companies create exposures traditional business policies are not built to handle.
The Intake Form Is The Engine
If you want a serious quote, complete the Cyber + Tech E&O intake form. Vague information creates weak submissions. Strong information gives us something real to take to market.
Start The Cyber + Tech E&O Intake Form NowWho Needs Technology E&O?
If customers rely on your technology services to run their business, protect data, process transactions, host systems, manage security, or support operations, you have a Technology E&O exposure.
Core Technology Classes
- SaaS Providers
- Software Developers
- Custom Software Firms
- Mobile App Developers
- IT Consultants
- MSPs
- MSSPs
- Cloud Service Providers
- Hosting Companies
- Backup & Disaster Recovery Providers
Specialty Technology Risks
- Cybersecurity Consultants
- ERP / CRM Consultants
- Data Analytics Firms
- AI Implementation Firms
- FinTech Companies
- HealthTech Platforms
- EdTech Providers
- IoT Companies
- Web Development Firms
- Digital Agencies
Common Technology E&O Claim Scenarios
These are the problems that create lawsuits, demand letters, unpaid invoices, contract disputes, and carrier claim files.
Backup Misconfiguration
An MSP fails to configure backups correctly. A ransomware event hits the client and weeks of data cannot be restored. The client seeks recovery costs and lost income.
SaaS Platform Outage
A SaaS platform goes down during a critical client period. The client alleges breach of SLA, lost revenue, operational disruption, and failure to meet contract terms.
Failed Cloud Migration
A migration project runs months behind schedule and data integrity problems appear after launch. The client demands reimbursement and remediation costs.
Software Bug In Production
A code defect causes transactions to process incorrectly. The client pursues the developer for reconciliation costs, lost productivity, and customer remediation.
Security Event Under Management
An MSSP misses alerts before a breach. The client claims the provider failed to monitor, detect, escalate, or respond according to contract expectations.
Bad Technology Recommendation
A consultant recommends a platform that cannot scale. The client sues for migration costs, retraining, lost productivity, and replacement system expenses.
Cyber And Tech E&O Are Often Connected
A cyber incident can become a Technology E&O claim when the client says your services, monitoring, software, backup process, or security advice failed.
Technology E&O generally focuses on third-party claims from customers alleging your technology service caused them financial harm.
Cyber Liability generally focuses on breach response, ransomware, notification, recovery, cybercrime, business interruption, and privacy-related costs.
For technology companies, these lines can collide. A managed service provider, SaaS company, cloud consultant, software developer, or cybersecurity firm may need both coverage parts structured together so one event does not fall into a gap.
Ready To Start?
Complete the Cyber + Tech E&O Insurance Intake Form. Give us the information we need so we can review the account like professionals instead of guessing.
Complete The Cyber + Tech E&O Intake FormFrequently Asked Questions
Is Technology E&O the same as Cyber Liability?
No. Tech E&O is generally focused on third-party client claims alleging your technology services caused financial harm. Cyber Liability often includes first-party breach response, notification, ransomware, data recovery, and related costs. Many technology firms need both.
Does General Liability cover technology mistakes?
Usually no. General Liability is primarily for bodily injury, property damage, and certain personal or advertising injury claims. Technology mistakes, failed software, service outages, and professional negligence generally require E&O or Professional Liability coverage.
Why do underwriters need so much information?
Because technology risks are not generic. Underwriters want to know what you do, who you do it for, contract requirements, revenue, cyber controls, claim history, data access, client dependency, and whether your services can create large downstream financial loss.
Can a startup get Tech E&O?
Yes. Startups, early-stage SaaS companies, consultants, and software developers can often obtain Technology E&O, but the available terms depend on revenue, operations, funding, client contracts, controls, and the nature of the technology.